Frequently Asked Questions for Party Rentals

Frequently Asked Questions

Some answers to your frequently asked questions about renting with Jumpin Jack Splash. If something you are wondering about is not listed below, please feel free to give us a call at 435.843.1500.

We set up in residential areas for 99% of our business and need to know if your event is at a private residence. Back yard set ups on grass are the majority of our business and are preferred. If your event is not being held at a residence, you need to call us as we will most likely not be able to deliver to your location. We now only deliver to businesses, schools, and churches on a limited case-by-case basis. We need to know if the event is front yard or back yard. We leave the unit overnight, so we need to ensure it is in a safe location. Again, back yard set ups on grass are the majority of our business and are preferred.
A: Our PRIMARY service area is the Tooele, Stansbury Park and Grantsville areas.

We will deliver to the Salt Lake area for large events such as school field days or corporate events. You must call to make event-specific arrangements for this.
A:  No.
We will NOT ALLOW ANY SETUP ON DIRT, GRAVEL, LIME FINES or PASTURES / FIELDS.
This makes a huge mess and it causes difficulties for our drivers and we will not allow it. We will not put a tarp under the bounce house to accommodate for poor set up conditions, the tarp doesn't help enough to eliminate the mess.
If we arrive at the house and find this to be the area we will set up in, the unit will not be set up until a suitable location is determined. The Driver may need to leave to obtain sandbags if the new setup location is on concrete, and this WILL incur a setup surface fee of $8 per sandbag. We will not reroute our drivers; the re-delivery will happen after all regularly scheduled deliveries have been made. Thank you for planning in advance for a proper set up location.
A: No. We have changed our park policy and DO NOT set up in parks.

If you are a corporation holding a large event, we will discuss this on a case-by-case basis. Do NOT reserve an event with the park as the set up location without talking with us or your order is subject to cancelation.

A:  YES! Join our Facebook VIP Group, this is the ONLY place we will share non-standard discounts. (https://www.facebook.com/groups/353244038485415/)
Also, check out our Coupons Tab (https://jumpinjacksplash.com/coupons/) on the website for the coupon codes for our weekday discounts - not all inflatables are fully discountable, but they all get some sort of weekday discount.
A: Yes and no. We offer incidental damage insurance for an additional 8% of your rental cost to cover incidental wear such as damage to the velcro, scratching the slide cover with clothing--damage that can occur from normal standard play.  
However, if damage occurs due to failure to follow our safety rules or negligence (i.e. silly string, gum, fireworks/cigarettes, pens/paint, animals, cuts, punctures, etc., not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
Due to insurance requirements, overnight rentals are only allowed in a secure yard (ie fenced back yard) or an area that is deemed to be reasonably secure from visibility.