Frequently Asked Questions for Party Rentals

Frequently Asked Questions

Some answers to your frequently asked questions about renting with Jumpin Jack Splash. If something you are wondering about is not listed below, please feel free to give us a call at 435.843.1500.

We set up in residential areas for 99% of our business and need to know if your event is at a private residence.

Back yard set ups on grass are the majority of our business and are preferred.

If your event is not being held at a residence, you need to call us as we will most likely not be able to deliver to your location. We now only deliver to businesses, schools, and churches on a limited case-by-case basis.

We need to know if the event is front yard or back yard. We are moving away from front yard set ups so that we can leave the unit overnight if necessary.
Again, back yard set ups on grass are the majority of our business and are preferred.
A: Yes; we offer a 10% discount to ACTIVE DUTY military with a valid ID card; discounts are not stackable. The rental contract must be in the military members name, at their residence and paid for with a credit card in their name. Sorry to be strict, but as Veterans, we respect and appreciate military service and we do support the use of a military members credentials to save a few dollars. 
A:  No. We will NOT ALLOW ANY SETUP ON DIRT, GRAVEL, LIME FINES or "FIELD GRASS". This makes a huge mess and it causes difficulties for our drivers and we will not allow it. If we arrive at the house and find this to be the area we will set up in, the unit will not be set up until a suitable location is determined. The Driver may need to leave to obtain a tarp and sandbags if the new setup location is on concrete, and this WILL incur a setup surface fee of $5 per sandbag.

Thank you for understanding.
A: No. We have changed our park policy and DO NOT set up in parks.

If you are a corporation holding a large event, we will discuss this on a case-by-case basis. Do NOT reserve an event with the park as the set up location without talking with us or your order is subject to cancelation.

Q: What if we need to cancel?
A: Please check out our policies page for details.
A: Yes and no. We offer incidental damage insurance for an additional 8% of your rental cost to cover incidental wear such as damage to the velcro, scratching the slide cover with clothing--damage that can occur from normal standard play.  
However, if damage occurs due to failure to follow our safety rules or negligence (i.e. silly string, gum, fireworks/cigarettes, pens/paint, animals, cuts, punctures, etc., not turning off the blower in high winds) you will be responsible for all damages up to and including replacement of the unit/blower etc which can cost thousands of dollars. We don't want you or us to be in that situation which is why we have you sign and initial on all of our safety rules so that you can be the trained operator.
Due to insurance requirements, overnight rentals are only allowed in a secure yard (ie fenced back yard) or an area that is deemed to be reasonably secure from visibility.